VARAM actions to improve the use case

One of the main objectives of VARAM use case (see here for details) is improving the quality of digital services provided by national web portal www.latvija.lv.

For this reason VARAM organized some workshops dedicated to homogeneous groups to discuss how to get a better feedback from the portal users.

The workshops held between September and October 2018 involved:

  1. on 5th, 12th and 26th Sep, the citizens;
  2. on 27-28th Sep, the visit to Norwegian Ministry of Local Governments and Modernisation about E-Government and innovation in Public sector and the Agency for Public Management and eGovernment (Difi);
  3. on 11th OCt, the entrepreneurs in collaboration with Ministry of Economics (EM) and Investment and Development Agency of Latvia (LIAA);
  4. on 18th Oct, the computer science students.